Shipping Process
At Pura Vida Clones, we prioritize both quality and discretion in our shipping process. We ship every Monday and Wednesday, ensuring that your orders are processed in a timely manner. Our shipping time generally ranges from 7 to 14 days, allowing adequate time for your products to arrive safely and efficiently at your doorstep.
Quality Assurance
We guarantee that all our clones are pest and disease free, as we take every precaution to ensure the health of our plants. By adhering to rigorous quality control measures, we aim to deliver only the best products to our valued customers. If you encounter any issues with your order, please do not hesitate to reach out to us.
Customer Support
In the rare case that you experience a problem with your delivery, we kindly ask you to contact us below or at support@puravidaclones.io. Make sure to include a picture of the issue within 5 days of delivery for prompt assistance. We are committed to ensuring you receive a quality product and are here to help you with any concerns.
Contact Us
If you have any further inquiries or need details about your order, please fill out the contact form below. Your satisfaction is our top priority, and we are eager to assist you!